Privacy Policy
Effective: May 27, 2026 · Last updated: May 27, 2026
Who we are
Raw Me ("we", "us", "our") operates rawme.io — an AI-powered self-discovery product. We are based in Canada. This policy explains what personal data we collect, why we collect it, and your rights over it.
Questions? Email us at privacy@rawme.io.
What data we collect
We collect the minimum necessary to provide the service:
| Email address | Collected by Stripe during checkout. Used to deliver your report and, if you abandon checkout, to send up to 3 follow-up emails. |
| Quiz answers | 15 multiple-choice responses (a–d). Used solely to generate your AI report. Never shared, never used for profiling outside your report. |
| Payment data | Handled entirely by Stripe. We never see, store, or process card numbers, CVVs, or bank details. |
| Session ID | A random Stripe-generated identifier linking your payment to your report. Not personally identifiable on its own. |
| IP address | Used by our rate-limiting service (Upstash) to prevent abuse. Never logged or stored by us. |
Why we process your data (lawful basis)
| Performance of contract | Generating and delivering your report after payment. |
| Legitimate interest | Sending up to 3 follow-up emails if you abandon checkout (you can unsubscribe instantly from any email). |
| Legal obligation | Retaining payment records as required by Canadian tax law (PIPEDA / CRA requirements). |
How long we keep your data
| Report and email | Retained for 24 months, then automatically deleted. |
| Quiz answers | Retained for 24 months as part of your report record, then deleted. |
| Payment records | Stripe retains these for 7 years as required by law. We cannot delete them from Stripe. |
Your rights
Depending on where you live, you have some or all of the following rights:
We will respond to all requests within 30 days.
- Access — request a copy of the data we hold about you.
- Erasure — request deletion of all your personal data (GDPR Art. 17, CCPA). Use the form at rawme.io/privacy#delete or email us.
- Portability — request your data in a machine-readable format.
- Objection — opt out of follow-up emails at any time via the unsubscribe link in any email, or by emailing us.
- Correction — request correction of inaccurate data.
- Complaint — lodge a complaint with your national data protection authority (e.g. the OPC in Canada, the ICO in the UK, your EU supervisory authority).
Staying in the loop
By using Raw Me, you agree that we may occasionally contact you about new features, products, or updates we think you'd genuinely find valuable — things built specifically for people like you, who've already invested in understanding themselves.
We send these sparingly. Every message includes a one-click unsubscribe link. You can also request removal at any time by emailing privacy@rawme.io or using the data deletion form below. We will never sell your address or use it for third-party advertising.
Children
Raw Me is not intended for anyone under 18 years of age. We do not knowingly collect data from minors. If you believe a minor has submitted data, contact us at privacy@rawme.io and we will delete it promptly.
California residents (CCPA / CPRA)
If you are a California resident, you have the right to know what personal information we collect and how it is used, the right to delete your personal information, the right to opt out of the "sale" of personal information (we do not sell personal information), and the right to non-discrimination for exercising these rights.
To exercise your rights, email privacy@rawme.io.
EU / UK residents (GDPR / UK GDPR)
Our lawful bases for processing are set out above. For data transfers outside the EEA/UK, we rely on Standard Contractual Clauses. You have the right to lodge a complaint with your local supervisory authority.
Request data deletion
To permanently delete all personal data we hold about you, enter your email below. We will send a confirmation link to that address — only you can complete deletion by clicking it. Deletion is immediate and irreversible once confirmed.
Changes to this policy
We may update this policy from time to time. Material changes will be communicated by updating the "Last updated" date at the top of this page. Continued use of the service after changes constitutes acceptance.